MAANTA APP ("MAANTA", "we", "us") Last updated: 31 July 2026 (DRAFT)
These terms apply when you use MAANTA to find, claim or redeem a deal. By using MAANTA you agree to them.
If you run a shop on MAANTA, separate Merchant Terms apply to you as well. Our Privacy Policy explains what we do with your personal data.
1. What MAANTA is
1.1 MAANTA shows you deals published by shops inside a mall. You can claim a deal, and we give you a 6-digit code. You show that code at the shop's counter, the staff check it, and you buy the item from the shop at the deal price.
1.2 MAANTA is free for shoppers. There is nothing to pay us, at any point.
2. We are not the seller
2.1 The shop is the seller, not MAANTA. When you buy something, the contract is between you and that shop.
2.2 There is no payment inside MAANTA. You pay the shop directly, at the counter, however that shop accepts payment.
2.3 The shop is responsible for the item, its description, its quality, its safety, and for any refund, exchange or warranty. Your consumer rights are against the shop, in the ordinary way, exactly as if you had walked in without us.
2.4 We are responsible for MAANTA itself — for showing you deals accurately as published, for issuing codes, and for the things set out in these terms.
3. Your account
3.1 You can browse deals without an account.
3.2 To claim a deal you give us a phone number. That number is your account — there is no password and we do not ask for an email address.
3.3 Use a number that belongs to you, and keep access to it secure. Anyone with your phone can see your codes.
3.4 You must be 18 or over to use MAANTA.
4. Claiming a deal
4.1 Claiming is not buying. When you claim a deal, we hold it for you and give you a code. You have not agreed to buy anything and you owe nobody any money.
4.2 If you change your mind, do nothing. The code expires and that is the end of it. There is no charge and no penalty.
4.3 A code is for you. Do not sell it, trade it, or pass it to someone else.
4.4 Claim deals you actually intend to use. Claiming deals in bulk with no intention of collecting them takes stock away from other shoppers, and we may limit or suspend accounts that do it.
5. Your code
5.1 A code is 6 digits, can be used once, and works only for the deal you claimed at the shop that published it.
5.2 A code stays valid until the deal ends, plus a 15-minute grace period.
5.3 Shop staff will check the code at the counter. They can reject it — for example if it has expired, if you are asking for something other than the deal, or if they reasonably suspect misuse.
5.4 If your code is not accepted, you owe nothing. Claiming a deal never becomes a payment obligation.
6. If a shop will not honour a valid deal
6.1 Tell us at admin@maanta.app or on WhatsApp. Give us the code and the shop.
6.2 We can see what the shop published, what code was issued, and when. We will look into it and tell you what we find.
6.3 Where a shop refuses to honour a code we can see it published, we act on it. The first time, we contact the shop, establish what happened, and require them to honour the deal as published or withdraw it properly. If it happens again, or if a shop will not engage, we suspend their ability to publish new deals. A shop that repeatedly refuses valid codes is removed from MAANTA. Claimed codes already held by shoppers remain valid through any suspension, and you are never charged either way.
6.4 We cannot make a shop sell you something, and we cannot compensate you for a sale that did not happen. What we can do is hold shops to what they publish, and remove those that will not be held to it.
7. What we do not promise
7.1 We do not guarantee that any particular deal will be available, that stock will remain, that a shop will be open, or that the shop is where the map says it is.
7.2 Deals, prices and quantities are set by shops. We show what they publish.
7.3 MAANTA may be unavailable at times, for maintenance or for reasons outside our control.
7.4 Rankings in the feed come from verified redemptions, distance and time remaining. They are not a recommendation and not an endorsement of any shop.
8. Using MAANTA properly
You must not:
- claim deals using a phone number that is not yours;
- sell, trade or publish codes;
- use software to claim deals automatically;
- try to get around the one-claim-per-code rule;
- attempt to interfere with the service or access parts of it you are not entitled to;
- use MAANTA to do anything unlawful.
We may suspend or close an account that does any of these.
9. Location and notifications
9.1 If you allow it, we use your approximate location to show deals near you and distances in metres. You can refuse and still use MAANTA.
9.2 If you turn on notifications, we send you messages about deals you have claimed and things happening in your mall. You can turn them off at any time in your settings or in your browser.
9.3 You can withdraw either permission whenever you like, without losing access.
10. Closing your account
10.1 You can stop using MAANTA at any time and ask us to close your account at admin@maanta.app.
10.2 We may suspend or close an account that breaches these terms or that we reasonably believe is being used fraudulently. Where we can, we will tell you why and give you a chance to put it right.
10.3 Some records of redemptions are kept after an account closes — see the Privacy Policy, section 8, for why and for how long.
11. Our responsibility to you
11.1 MAANTA is provided as it is.
11.2 We are not responsible for the goods or services you buy from a shop, or for a dispute between you and a shop about them. See clause 2.
11.3 Because MAANTA is free to you and we are not the seller, our liability to you is limited. Where we are liable, our total liability for all claims arising in any 12-month period is limited to KES 10,000. Nothing here limits our liability for fraud, for death or personal injury caused by our negligence, or for anything else that cannot lawfully be limited — and nothing here affects your rights against the shop under the Consumer Protection Act 2012
11.4 Nothing here removes any right you have that cannot lawfully be removed, including under the Consumer Protection Act 2012, or any liability for fraud or for death or personal injury caused by negligence.
12. Changes
12.1 We may update these terms. If a change materially affects you we will tell you before it takes effect.
12.2 Continuing to use MAANTA after that means you accept the change. If you do not, close your account under clause 10.1.
13. Law
13.1 These terms are governed by the laws of Kenya.
13.2 If you have a problem, contact us first at admin@maanta.app. We would rather sort it out directly.
14. Contact
MAANTA APP Nairobi, Kenya admin@maanta.app