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Questions

Grouped by who is asking. If yours is not here, talk to us.

For shoppers

Using MAANTA

Is it really free?
Yes. Shops pay MAANTA a flat KES 30 when a code is verified at their counter. Shoppers pay nothing at any point.
Do I need to give card or M-Pesa details?
No. MAANTA does not collect card details or process your payment. You pay the shop directly, using a payment method the shop accepts.
Do I need to download an app?
No — MAANTA runs in your browser. For a faster home-screen experience, see how to install it.
What's the grace period?
A claimed code stays valid until the deal expires, plus a 15-minute grace period so you have time to reach the counter.
Do I need an account?
Not to look around. To claim a deal you need a MAANTA account, so a 6-digit one-time code can be tied to one shopper and used once. For the controlled pilot, email is the primary sign-in method.
What if the shop will not honour it?
Tell us. Every code is tied to a deal that shop published themselves, so we can see exactly what was promised. You are never charged either way.

For merchants

Listing your shop

What is a success fee?
Merchants pay KES 30 only when a customer's code is verified in-store. Expired or rejected codes cost nothing, you don't pay to be listed, and we never take a share of your sale.
What does it cost per sale?
Nothing beyond the KES 30. The fee is the same whether the customer spends KES 200 or KES 20,000 — we do not take a percentage, and there is no monthly minimum.
What is the difference between Standard and Elite?
Standard has 1 active deal and no monthly fee. Elite adds 2 active deals, flash deals, and boosts at KES 500 per 24h; its monthly price is not set yet. The KES 30 success fee applies on both. Full pricing.
Can my staff verify codes?
Yes, on any plan. Add the people who work your counter and they verify codes with their own login — not your phone and not your password.
How is the fee settled?
The KES 30 success fee is recorded against your account when a code is verified. How fees are settled will be confirmed with pilot merchants before onboarding.
Can I stop?
Yes. End your deals and stop publishing. There is no notice period, no contract length and no exit fee.

For mall operators

Running a node

Where will the pilot run?
MAANTA is preparing a Nairobi pilot. No location or launch date has been confirmed. BBS Mall in Eastleigh is a potential location — not a confirmed partner or launch site.
Do we need to change our POS or our systems?
No. There is no integration of any kind. Staff verify a code on a phone they already own.
What does it cost the mall?
Nothing. MAANTA earns the KES 30 success fee from tenants only, and the mall is not billed at any point during a pilot. How a node works.
How long before we see anything meaningful?
In a pilot, a shop could publish on the day it joins, so its first redemption could follow the same day. A month of data would be enough to see patterns by floor and by hour.